Our team is experienced in designing questionnaires for a range of audiences and methodologies, from screening questionnaires to complex choice model tools. We also specialise in the cognitive testing of questionnaires to ensure that concepts being tested are accurately interpreted by respondents.

The Arcadia Social Research team has decades of experience in qualitative research, spanning in-depth interviews, focus groups and online communities. We uncover meaningful insights and powerful narratives from qualitative data that reveal attitudes and behaviours to inform policy and organisational decision-making.

We design and deliver inclusive and effective stakeholder and community engagement strategies, ensuring stakeholder expertise is capture and diverse voices are heard and valued. Our approach to consultation is flexible, builds trust, protects confidentiality and generates meaningful insights – including identifying areas of alignment, tension, and opportunity.

We help organisations craft and refine messages through evidence-informed communication strategies. Our team is highly skilled in testing communications for clarity, resonance, and impact, while evaluating their effectiveness in shifting awareness, attitudes, and behaviours.

We are experienced in working with diverse and often marginalised populations, using culturally sensitive, accessible and inclusive research methods. Our work prioritises ethical engagement and the amplification of lived experience to shape responsive services and policies, including with Aboriginal communities, people with disability and people who have experienced harm from gambling.

Using decades of experience, we can deploy complex and experimental quantitative methodologies to interrogate data, including regression modelling, choice modelling, random forests, decision tree analysis and more. This allows us to identify patterns and predict outcomes, and we translate that complex data into clear findings that drive strategic decisions.

We turn data into compelling visual stories through clear, intuitive dashboards, infographics, and reports. Our visualisations are designed to enhance understanding, support stakeholder communication, and enable evidence-based decisions.

With our specialist partners, we harness the latest digital tools to streamline data collection, including online platforms and bespoke survey programming, and sensor-based technologies. Our tech-enabled methods increase reach, accessibility, improve efficiency, and capture high-quality data in real time.

We deliver rigorous evaluations that assess the effectiveness, efficiency, and impact of programs and policies. Using mixed methods, we provide practical insights to improve outcomes, guide implementation, and support accountability.

Our behaviour change research draws on behavioural science and real-world testing to understand drivers of action and design interventions that work. We help organisations develop strategies that shift behaviour in meaningful and sustainable ways.